Register or log in to your online account and make your way to the pay bill section to apply for a refund.
Energy direct nz contact.
Refunds under 300 are usually processed within 24 hours.
Energy direct nz ltd is a retailer of electricity and gas in new zealand it has been owned by trustpower since mid 2013.
Previously it was a trading division of the wanganui gas company limited which is wholly owned by the wanganui district council.
64 9 359 6000 tty and video relay assistance is available for the deaf and hearing impaired via nz relay on 0800 4 711 711.
Join one of nz s leading providers of electricity natural gas broadband solar renewable energy.
0800 224 424 residential sign ups.
0800 006 700 business sign ups.
One bill conveniently rounds up your energy bills and provides a handy one page summary showing the total due for them all which means.
Amounts over 300 incl.
Log into your contact energy online account.
We put our energy where it matters.
09 359 6000 overseas callers.
The fee is introduced to reflect costs from our third party providers.
We are introducing a 10 disconnection fee on our contact prepay service.
Book an energy saving assessment.
Once your switch is complete trustpower s customer services team will handle all inquiries.
0800 006 330 other ways to get in touch.
You can also email enquiries energydirectnz co nz.
These changes will take effect on 08 october 2020.
Check your balance pay bills and manage your usage 24 7.
A des led lighting solution will save your business money at direct energy solutions we provide led lighting solutions for businesses that are guaranteed to save you money through energy savings maintenance costs while also increasing productivity with a return on investment of 15 30 per annum.
Smoothpay prepay customers will be processed within 5 business days.
One bill puts an end to multiple energy bills if you have more than one property or utility type and currently receive multiple bills from us one bill might be of interest to you.
The contact prepay terms and conditions and service fees in relation to contact prepay are changing.
If you re an energy direct nz customer and have any questions you can contact energy direct nz on 0800 567 777 or 06 349 0909 from 8am 8pm monday friday and 8am 12pm on saturday.