Ref opord 93 161020 17 army enterprise service desk worldwide aesd w knowledge management support policy.
Enterprise help desk army.
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All first time users of the help desk will be required to go to the web link below and complete an initial registration form in order to gain access to the system.
The aesd phone number will remain the same at 1 866 335 army 866 335 2769.
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A brochure describing the army enterprise service desk.
312 645 7716 oconus dsn.
You can call the army enterprise service desk worldwide at 866 335 2769 to find out who your entitlement manager is for your command if you ve had your cac longer than 48 hours.
Your email has transitioned to enterprise email and your information is incorrect in the global address list gal.
Army enterprise service desk aesd phone message update.
Fort lee cascom transitioned baseline it service and support to aesd w and use of the army s enterprise service desk system for all work order submissions on 1 january 17.
This change is required in order to support the expanding customer base of the service desks.
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